We are delighted to announce that we have been awarded the Gold Trusted Merchant Accreditation by Feefo.
Who are Feefo?
They are a ‘Global ratings and reviews provider’. After a customer has successfully formed a limited company with our services, they are invited to rate our system as one of the following:
Customers also have the option to anonymously leave public feedback – feedback that can be found here.
Gold Trusted Merchant Accreditation
To be awarded with the Gold Trusted Merchant Accreditation a service provider must receive at least 95% ‘Excellent’ or ‘Good’ ratings ‘over a minimum number of individual feedbacks’. We received 98% ‘Excellent’ or ‘Good’ ratings.
Michelle Carvill, MadeSimple Marketing Director
“At MadeSimple we take customer service very, very seriously. Putting ourselves in our customers shoes is something we focus on as part of our brand values – and so to be awarded with the Gold Award which showcases that 98% of our customers are delighted with our service levels is wonderful news. Particularly given how many customers we’re serving each month – literally thousands. So put into context, it’s great news. Our customers are happy – and we’re delighted about that.”
Read our latest Feefo reviews now.
Do you have any questions about forming a UK limited company? Leave a comment or get in touch and we’ll be happy to help.
By Mathew Aitken at MadeSimple – Find Mathew on Google+