MadeSimple shortlisted for the UK Customer Experience Awards 2016!



We’re absolutely delighted to announce that we’ve been named as finalists at this year’s UK Customer Experience Awards in the ‘Employee Engagement – Improving CX’ category.

The UK Customer Experience Awards…

Have become an important event in the calendar for the UK’s Customer Experience Professionals. Launched 7 years ago, the awards – which take place on Friday 23rd September at the Park Plaza in Westminster, are now attended by over 150 UK companies. 2015 winners included Eurotunnel Le Shuttle, AXA PPP Healthcare, Waitrose, Rackspace, NowTV and The Body Coach.

For our particular category – judged by independent businesspeople – we’ll be up against:

  • Fitness First
  • Home Instead Senior Care
  • Samsung Electronics UK & Ireland
  • Lloyds Banking Group
  • Old Mutual Wealth
  • RICS
  • Siniat

Oliver Jackson, Head of Customer Services

“This is a fantastic achievement for the team. To be a finalist alongside companies of the size and calibre that we will be facing is a huge honour in itself, and it would not have been possible without each and every one of our team-members who have done a fabulous job. By working closely with the incredible Billie and Dan, our two Team Captains, I can safely say that the future is bright for our department, regardless of the outcome at the Awards Ceremony.”

Check out our Twitter and Facebook pages for award updates on Friday the 23rd of September – and wish us luck!